Xiaomi India — Redmi 15 pro plus

Too poor patahic and nontrustable Brand…
Too poor patahic and nontrustable Brand ...Fake
Extremely disappointed with the service experience from Xiaomi India.

My confirmed order was cancelled from Xiaomi’s side after taking full payment, without my consent and without any proper prior communication. Even after waiting more than one hour to speak with senior customer support, I received no clear explanation, no ownership, and no resolution.

This raises serious concerns about Xiaomi’s order-management process, customer handling standards, and accountability mechanisms. Customers should not be made to suffer due to internal operational failures after their money has already been collected.

I request Xiaomi India’s senior management to:
• Process the immediate full refund without any delay
• Provide a written explanation for the unauthorized cancellation
• Ensure accountability so that such incidents do not occur with other customers


小米集团 / 小米印度
最高管理层

此次整个体验完全无法接受。若贵公司没有能力或运营能力�...

对于我所接触的高级客户服务团队,我同样感到极度失望。�...

贵公司的系统管理混乱,在对待客户时态度极不专业且缺乏�...

在全额收款之后,贵公司在未获得我确认的情况下单方面取�...

鉴于运营与客户服务团队未能负责任地处理此事,我现将问�...

我要求:

今日立即全额退款。

对无故占用我资金期间的所有延误天数支付相应利息。

就未经授权取消订单一事提供明确的书面说明。

以贵公司如此规模及全球影响力而言,这样的服务水平令人�...

若此问题未能立即得到解决,我将不再另行通知,直接通过�...

请立即处理并解决此事。

此事已提交给媒体机构,并已在各大社交平台上广泛发布。�...
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    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
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