Xiaomi India — Redmi 15 pro plus

Too poor patahic and nontrustable Brand…
Too poor patahic and nontrustable Brand ...Fake
Extremely disappointed with the service experience from Xiaomi India.

My confirmed order was cancelled from Xiaomi’s side after taking full payment, without my consent and without any proper prior communication. Even after waiting more than one hour to speak with senior customer support, I received no clear explanation, no ownership, and no resolution.

This raises serious concerns about Xiaomi’s order-management process, customer handling standards, and accountability mechanisms. Customers should not be made to suffer due to internal operational failures after their money has already been collected.

I request Xiaomi India’s senior management to:
• Process the immediate full refund without any delay
• Provide a written explanation for the unauthorized cancellation
• Ensure accountability so that such incidents do not occur with other customers

致
小米集团 / 小米印度
最高管理层

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对于我所接触的高级客户服åŠ... ·æ„Ÿåˆ°æžåº¦å¤±æœ›ã€‚其所表现å‡... è®ºä»¥ä½•ç§æ ‡å‡†è¡¡é‡ï¼Œè¿™éƒ½æ˜¯æžå…¶ç³Ÿç³•çš�...

贵公司的系统管理混乱,在å¯�... ‡å‡†å—?这就是贵公司培训å›�...

在全额收款之后,贵公司在æœ...

鉴于运营与客户服务团队未能...

我要求:

今日立即全额退款。

å¯¹æ— æ•…å ç”¨æˆ‘èµ„é‡‘æœŸé—´çš„æ‰€æœ‰å»¶è¯¯å¤...

就未经授权取消订单一事提ä¾...

以贵公司如此规模及全球影å�... ·çš„æœåŠ¡æ°´å¹³ä»¤äººç¾žæ„§ã€‚è‹¥è´µ�... 法妥善管理订单与客户服务æ�... 法履行订单的款项。

若此问题未能立即得到解决ï�...

请立即处理并解决此事。

此事已提交给媒体机构,并å�...
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    +91 92 1269 2126
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    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
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