Xiaomi India — Redmi note 4g

Address:	401107
Website:	www.mi.com/in

Hi There,

I am not of the biggest patron of Xiaomi Products and under this passion I bought a Redmi Note 4G phone from Flipcart.Com. It was during the warranty period that the phone stopped get charged and thus I visited the TVSE service centre located at MALAD (W), Mumbai India. They asked me to drop the phone for service .

Its already more than 50days and my phone has not been serviced . And after making the visits to the service station the staff is unable to give a satisfactory answer. What they say is call our customer care number. After calling the Customer Care number for more than 4 instances, I have a complaint number and name of every customer care executive I have spoken to, they always asks me to have patience . And also the customer care executive whom I spoke last, has blocked my phone number because I have asked him to put me through his supervisor .

Its with sheer dissatisfaction and disgust I write this mail to you guys hoping for a solution. I will be more than happy to provide all the details like the complaint number, the chat history, the phone recordings and the invoice details if you need them.

Hope to get a solution on this...

Regards,
Vikas
+91 [protected]