[Resolved]  Xiaomi India — refund not been initiated

Order id. [protected]
No update on my refund. They don't have have any intention to refund i am approaching consumer forum for suing mi india, because of there awful service customers are subject to mental agony.

I found lot of complaints in consumer forum regarding refund issues of mi india which clearly shows that they are breaching law causing high customer dissatisfaction with worst service.

I have called/email/chat with the support but every one will tell to wait and the robots would be better in answering the questions that the support team.

The phone is shipped through ekart logistics and i don't find any option to contact them. Transport company: ekart

Tracking number: xmip[protected]

I am ready to file physical complaint to consumer forum, its not just the money of the customer but the time and mental agony. There website doesn't show any progress of the return and i cannot find any person from mi who can help with the issue.

Details: sowjanya, phn:[protected].