Xiaomi India — Refund not give back | |||
Hi,, i m vivek gill I orederd a mobile on www.mi.com/in on 27april 2016 (order id - [protected]). it had hardware problem so i request for replacement. then they take back my mobile & then generate new order id (of replacement)-[protected] Then my package was not delivered by saying that "incorrect address" it was totally harassment for me... they didn't delivered mobile for 1 months then i request for refund on 23 may 2016 & refund id generated ([protected])... they told that it can take 10-15 days.... today is around 45 days over. when i call to xiaomi every time they told that sir, plaese wait your refund is in process please wait for some days... they didn't never tell specific time or deadline time... every time they make me fool. I m getting tired... totally disgusting So pleassseeeee help me... Was this information helpful? | |||
 4 Comments | |||
Comments
Very Bad... im in similar boat I guess...did you get the refund?
Reply
facing same issue. worst product and worst services every seen.
facing same issue. worst product and worst services every seen.
Mi customer service is worst of all the customer service i have ever experinced till date. I myself is an edurer with a similar issue like you.
In terms of suggestions, i would say that try to contact directly with the department heads by email or through Fb or Twitter. Cuz i think (me alone), these customer care service doesn't let the department heads know thats there are so many issues regarding their company, cuz ultimately it will effect the company reputation and their jobs.
P.S: If you find any contact details, do inform me. Will do the same.
In terms of suggestions, i would say that try to contact directly with the department heads by email or through Fb or Twitter. Cuz i think (me alone), these customer care service doesn't let the department heads know thats there are so many issues regarding their company, cuz ultimately it will effect the company reputation and their jobs.
P.S: If you find any contact details, do inform me. Will do the same.
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