Xiaomi India — Regarding my order

Address:New Delhi, Delhi, 110092
Website:mi.com/in

I had ordered a Redmi 2 Prime from Xiaomi website. For 4 days order status was stuck on confirmed. Today after 5 days it says processed on the day it was ordered. I mean, whats going on?? Their customer care number is busy from 5 days and they also do not answer on chat support. This is the worst service I have ever encountered. I have no phone from 5 days and now the order status says DC to ship. Is it going from the distribution centre to shipping from 5 days?? What the hell!! They are not worth 1% rating they have got. You can see the order status as on 9th of November in the screenshot I've added.
+1 photos
Was this information helpful?
No (5)
Yes (32)
Complaint comments 

Comments

I have added the screenshot as on 9th of November.

Mi India is cheating the innocent consumer. You can submit complaint to Government of India's Consumer Helpline website at
http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

you can also check following websites
http://consumeraffairs.nic.in/home.aspx
http://gama.gov.in/Default.aspx

sim card slot not working

my mi 3mobile sim slot not working and not accept any sim card.also have some touch problem zoom in aoutimaticaLly
Please check my order .

Order ID:[protected]

DC to ship

07-Oct-2021 10:44:21 pm
Order ID:[protected]

DC to ship

07-Oct-2021 10:44:21 pm
Please check my order .
Order ID:[protected]

DC to ship

07-Oct-2021 10:44:21 pm

Please reply, when you will send tv .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information