Xiaomi India — Replacement issue redmi 3s prime

Address:

New Delhi, Delhi, 110086

Thanku very much sir
Ap logo ki wajah se unki taraf she response mila hai
Or blue dart walo ka msg aaya tha
Its
Dear customer, your return pickup from mi.com has been registered for 14-10-16. Please keep your shipment packed and ready.

But sir mera phone to wherehouse already pahuch chuka hai
Bcz maine courier kara tha apna phone via blue dart se 7 oct 2016 ko or 8 oct ko pahuch gaya tha
Blue dart track i'd no. [protected]

Or maine mi. Store walo ko inform kar diya tha iske bare
Fhir mujhe bola tha 5 to 7 days ke under apko new phone dispatch kar diya jayega wherehouse se or apko mail or massage ke thrue pata chal jayega
But sir koi bhi mail ya massage nh aaya hai fhir maine unhe call kara to again time de rahe hai 5 to 7 days ka aj 14 oct ho gaya ha or maine complain 24 sept 2016 ko kra tha
Or aaj 20 days ho gaya

Plz sir help me as soon as nd resolve my problem

Rajesh maurya

Order no. [protected]
Complain no.[protected]
Blue dart track i'd no. [protected]
Mob. No [protected]