Xiaomi India — Service center complaint for redmi 3s

Address:

160062

I am currently using your phone redmi 3s. Few days back it started giving problems and i visited your service center in chandigarh. The service guy said that water has gone inside and it won't be repaired free of cost. Whereas i keep my phones very safe and with utmost care.

Last year also the same pathetic reason was given for my mi4i. I want to know, is this happening with everyone, like you are having the same excuse for each and every phone that comes for service? So that it doesn't cost you anything.

You are losing trust of your customers by doing this. I want a solution for this problem as soon as possible otherwise i would have no option left other than going to the consumer court.

Very much disappointed from your service.

Phone model - redmi 3s
Invoice date - 01/09/2016
Purchased from - flipkart
Name on bill - sandeep harchand
Imei/serial no.- [protected], [protected]
Phone no. [protected]