Xiaomi India — Service issues

This is in regard to ticket no 608117 and 608249. My red mi note 3g device is with the service center since past 2 months. All I hear from them is that the issue will be resolved shortly since 2 months. Their Officials never care to reurn my mails. I have written to Jai Mani and Hugo Barra on FB but nothing happened. When asked for the contact details of the person to whom i can serve a legal notice, they are not responding.
So please help me to file a consumer case for this.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Mi India is cheating the innocent consumer. You can submit complaint to Government of India's Consumer Helpline website at
http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

they also have a toll free number

you can also check following websites
http://consumeraffairs.nic.in/home.aspx
http://gama.gov.in/Default.aspx

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information