Xiaomi India — Taking too much time to repair the product.

Address:382445

Hello
I dispatched a redmi note 3 gold for repair on 30 aug 2016 via pickmi pick and drop service. It was received at the repair centre on 3 sep. It had an on-off problem just after 11 days of purchase from flipkart. I was notified that the mobile would be returned within 12-15 days and its been one month today. I need the mobile back, repaired, urgently. It has already caused a lot of inconvenience. I have started to doubt my purchase and the company. I have called the service center thrice and they give the same status each time. An early response will be appreciated.

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My charging point is not working properly. what should i do?
Sir plz provide ne some solution because my mi remote is not working

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