Xiaomi India — Very very poor service

Address:

Ludhiana, Punjab

Dear sir i am ravinder singh from ludhiana and purchase redmi note 4 prime that mobile serial number [protected] and my mobile phone in warranty period. I use this mobile continuously. But i don't at moment my mobile mic not work. For this problem i go to your customer care center (Xiaomi exclusive - ludhiana, lally's arcade, bii/1086/1, shop no. 19 (First floor), gole market, model town, near levi's showroom, ludhiana) 18/06/2016 on time 14:06:54. They are generate a job sheet number js[protected] which declare what's problem in my mobile and they are say that your mobile parts not available here. So ravinder singh you own mobile bring form customer center after 10 days. I go to after ten days then save excuse by customer care you pick up your mobile after 10 days and when i go after again 10 days then they say you pick up after 7 days same problem after 7 days that say after 8 days. So i listen these excuse very irritate that why i purchase xiaomi products because that are all person liar. After irritation i call three time to direct customer care center on toll free number [protected] they say with full confidence with ist call mr. Ravinder singh your phone with in 3 days complete. Iind call this tool free number customer care with in 4 days.in iiird call customer care with in 4 days. Now almost 15 days go and customer care say we are direct call to you with in 3-4 days but i am waiting for customer call still no call from your any executive. So please what i do for this type of excuse or type of your product or what i say own friends when they are say for purchase a xiaomi products. Still i problem no solve so please my request to you don't irritate me don't use any excuse solve the problem and give the proper reply on my mobile no.[protected]. I still hope from xiaomi and watch what do xiaomi for me. Othervise i go to consumer forum.. Thanks mr. Ravinder singh mobile:[protected] email : [protected]@gmail.com