Xiaomi India — Worst after sales service

Address: Dwarka sector 7 , new delhi , 110075

My phone got an update and when i updated it, it asked to restart but never started again. Update was from Mi side only and on 28th jan 2022. I visited Mi service center and on that day 28th jan they told there is a problem in motherboard we will fix it in 2-3 days. I submitted my phone to them on 1st Feb 2022 and till today I haven't got my phone back and they keep delaying it and dont respond to my emails also. My phone is under warranty too. They told they can give me a new redmi note 9 pro in return to which I refused as why would anyone take a much cheaper and low specifiactions phone in exhange of theirs. So I told either I want my phone repaired or give me a new POCO X3 pro. This thing has harrased me mentally as I am not able to get any update regarding anything and I am a college student where everything is Online nowadays. Please resolve this ASAP I am in a lot of trouble.
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