Xiaomi India — Worst service of xiaomi mi

Address:

400009

Dear team xiaomi,

My name is manan makwana and i reside in mumbai. I purchased a mi4i (16gb white) on 08th may, 2015 from flipkart sold by vvs retail service pvt ltd. M y invoice no is - #blr_wfld[protected] and after 13 months o[censored]sage i came across issues pertaining to hardware. (Charging connector) we approached the customer care at mumbai at vileparle service center on 11th june 2016 and they said we don't have that part so you have to wait for a month. So i call on mi help line & request to can you please find out on which service center i will found that part so they answered we don't know you have to search by your own. I went dadar service center they also said we don't have part have to wait for a month. I also have recorded conversation

Let me know if i made a mistake buying a phone of a reputed brand like yours.

The warranty is of 1 year i know my warranty period is completed, but i m ready to pay whatever charges, still i m not getting service

Now i will suggest everyone don't buy xiaomi through social media networks coz they only sell phones don't give any kind of service just in name of service center they kept staff for public harassment

Looking forward to hear from you