Xiaomi India — worst service seen till date

Address:

412307

It is with utmost displeasure that I am informing you that I had purchased a MI TV 43 inches and got the delivery of the product on 12th Nov. The invoice no is 140435 dated 10th Nov 2018. The day i received the TV, i had raised a request for installation and the date of installation was scheduled for 15th Nov for 9AM-12PM slot but noone turned up for the same and its almost 7 days from the date of delivery and after giving almost 20-25 calls to customer service, no one has the courtesy rather willingness to provide the support .My bad luck started from that day for choosing the most unwanted product of MI as you people dont care for customer service at all. You people have started the company only to loot the customers. I seriously want to return the product as a way to penalise you for not giving me the service. IN case you are a genuine company, take my product back as I dont want your product anymore . In case I would have taken a samsung product my TV would have been installed by same date but MI have created a team of fools to fool the customers and till date my TV has not been installed and I am in a helpless situation. Please as matter of customer relationship, what can you do for the loss which i have suffered for your non performance. Do let me know and stop fooling people else you will suffer as a company of Kingfisher couldnot sustain and so dont make your customers cry. I know that no revert to this mail will come as you hardly care for customer.