Xiaomi India — Xiaomi India unable to service customers after sales

Address:	Mumbai City, Maharashtra, 400089
Website:	www.mi.com/in

Xiaomi India has a very bad after sales service.
Even if my device is in warranty they ask for money (Rs. 500) to repair it.
Also the damage is considered to be fixed for free in their website.
I tried to contact them on Facebook but there was not a single reply from them (on the same day they are replying to others who are appreciating their new device).
Also I sent an Email to them, yes they replied to me saying some good things about their company and asked me to reply back if I have any further issues so I replied back to them and then was no other reply from them.
Feeling disrespected.
Also i am not only the one facing the same issue from Xiaomi India.