Xiaomi India — xiaomi note 7 pro

Address:Gautam Buddh Nagar, Uttar Pradesh, 2010301

I bought xiaomi note 7 pro from flipkart about 10 days back.

When i am on a call, below are the scenarios:
1. I am on the calling screen.in this case, when i bring the phone near to my ear, the display goes off. And it works fine.

2. I am on some other screen than the calling screen. When i bring the phone near to my ear the screen does not go off and other apps/ functions are triggered because the screens come in touch with ear and/ or cheek

I reported this to flipkart and asked for a replacement but flipkart said that its a feature not a bug and rejected my replacement request.

Need help.
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Sir maine 2 baar book kiya paisa bhi 2799. 2 bar kat chuka hai aur koi order show nahi kar raha hai

Sir, Customers are overwhelmed with useless terms in MI service center. If a spare is damaged we want to put our mobile in your stores to give it another spare part Why?
If we buy spare then we are paying for it Why put our phone in your store. You have another phone to use if you keep it for a week. Have your phone plugged in and get in trouble?
I have purchased mi redmi note 7 pro black 4, 64 after 2.5 month I have facing software related problems my mobile is hang many times I have visited service center and they update the software but after sometime I have again and again facing same problem. I want to replace mobile phone but the denied.

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