Xiaomi Mi — Making customer fool and pathetic customer service

Address:	380024
Website:	www.mi.com/in

I order mi 3s prime from mi official site/portal and they delivered me defective piece without testing. After when i request for replacement, initially they were not ready to replacement of my phone. After complain to on official fb page they initiated replacement process after 3 days of continue request. Now i am asking for replacement id, the customer support executive give me fake details about bluedart tracking id which is not existing on mi official page as well as bluedart portal. Now i am frustrated about mi india service and there is not status of my mi phone which is i gave to mi for replacement. Waiting for reply from mi headquarter and about my phone.