Xiaomi — mi powerbank 20000 mah

Address:	madhav nagar police colony
Website:	www.mi.com/in

I have purchased thi mi power bank 20000 mah last year in april through amazon. Within 1 week only i went to store as it was failed to charge and product was not performing. Later i complaint about the same to the xiaomi but it also went non responsive.in the month of february i was out of town where there was no service center of mi about which i have previously written as well. From month of march it is not charging. I visited to the center recently but they responded saying that your power bank charging socket is damaged automatically, where i admitted to make it repair they denied saying we cant repair it better you purchase a new one and just leave it here.
This sort of answer proves the dis satisfactory service which is nevertheless user friendly. A proper solution should be provided so that customer do not face such disappointment and inconvenience regarding after sale services. Hoping that positive actions will be taken towards this. Seeking for early reply.