Xiaomi — redmi note 4 handset

1. Received a red mi note 4 (Dark grey 64 gb), against order id : od[protected] invoice no # faba6x[protected], date 12.01.2018 from savadika retail private limited [ copy attached]
2. After a few days, the handset started showing various problems and the set had to deposited several times at the service centre situated at s. C sen road, purulia, wb (Contact - arindam [protected]).
3. Detail information:-
Date service order problem
04.04.2018 wxin[protected] no sound during whatsap calling
09.04.2018 wxin[protected] one way videocall of whatsapp & face book ; not heard from other end
10.05.2018 wxin[protected] no network
25.06 2018 deposited at the same service centre : problem is abnormal overheating of the set which is not sensing any call. (Copy attached)

4. Seeking replacement :- replacement of the handset is demanded at an early date as it has been giving trouble & disturbances in a regular way and causing deep inconvenience to me.

From:-
Somenath roy – [protected]- [protected]@gmail.com
Diet, bongabari, purulia - 723147, wb