Xiaomi Redmi — REDMI 2 Mobile Handset | |||||
I bought a REDME 2 mobile handset on[protected] through an online Flipkart sale. The device worked fine for two months and then I started facing problems like Over-Heating, Battery Drainage and Video not playing fine. I gave the device to the service centre( Vashi) and they told me about some problem with motherboard and they need to change the motherboard which would take 15-20 days. Now after visiting the service centre 6 times and after 2 months they returned my repaired device. After using the device for 1-1.5 months, two weeks before this date the display of mobile went blank and device used to get really Over Heat. Again I gave the device to same service centre and now they are saying it will take 2-3 months because already some 300 mobile part requests are pending and Company HQ at China is not sending the requested parts. Also the answers from executives at service centres are very illogical and careless. We as a customer of this company are now feeling really disappointed and cheated. Please take some serious action against the company and it would be best if we could get our money back. Was this information helpful? | |||||
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