Xiaomi's — Not supporting the Lajpat Nagar servrice center & Toll free no. executive for redmi1s

Address:

New Delhi, Delhi

Dear Concern, I have REdMi 1s (Imei/sr.no [protected])- which i purchased from Flipkart by by 14th Nov 2014 after one month i got an issue with my battery backup & Charger so i deposit my charger to your, Technocare solution's Pvt Ltd., Lajpath Nagar, Delhi, service center by date of 20 Nov 2014 with work order no. LPT/XM/14/00090. but till date no body has turned up with any kind o[censored]pdate from xaomi, even when i make any call then i need to dial this no. atlest 5-6 time to talk to any executive sometime some lady picks the call and ask that we can't say any thing about this case it may take 15 days more or 1 months but at the time of depositing my charger your services center executive has told me that we will give you new charger after 7 working days but still waiting to completing my those 7 days and even i have also escalated this issue with your toll free no.[protected] but they are also playing game with customers, i have few Name like Ms.Amirta [Asst - Manager] & Mr.Murtaja they are completely unprofessional and unresponsive executives they always make Fake promise to recalling me with in 2 hours to 6hours with they have't call me till date now therefor i have lost my precious time to talk to them and to be in lines, i would request you with hope that somebody is there to customer service please share the status of my complaint and if you can't replace the products then please let me know directly i'll buy new charger & battery and i make sure in my circle specially no body will buy this company mobile or any gadgets. From this stage i would request Consumer complaints dept please take a look on this matter and give me justice. Looking for early and positive reply again.