[Resolved] Xpressbees — Failed to deliver on time | |||||
http://www.xpressbees.com/track-shipment. Aspx? Tracking_id=[protected] I placed order on 9july for phone on snapdeal. Selected one day delivery on and paid rs.100 for that because i needed this phone on 11july. The seller send it from xpressbees. On 11july, i was expecting the delivery in the morning but when i didn't get any call from them i dialed their customer care number around 3-4pm, the lady picked but she had no clue about it and tried to convince me that it will be delivered by evening. I again dialed at 7:40 this time again they told me the courier is in delhi hub but it hasn't reached in my area. Before disconnecting he promised me that he will try to get it delivered and at 08:04 pm the status changed from in transit from "del/pc1 to out for delivery" just 25min after i dialed. This time i was damn sure that i will get my phone but guess what when i again tracked the shipment at 09:20 pm it was showing 'mobile unanswered/not reachable' in remarks. It means they dialed my number but it went unanswered because my phone was not reachable that is not true obviously. They just made an excuse for not delivering the order that day. They are so irresponsible and unprofessional, ruined my day and wasted money (Rs100 for one day delivery). I request all seller not to use their services. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved XpressBees Logistics customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
TVS ELECTRONICS LTD-BLR-PC-VOI
http://www.snapdeal.com/seller/tvs-electronics-ltd-blr-pc-voi
i buy phone by this seller on snapdeal.com on 6 july 2016 and the delivery date is expected between 9 july to 13 july 2016 but today is 14 july 2016 till date i do not get my mobile REDMI note 3 32gb . and i E-mail my complain 4 times to snapdeal but they did not reply and do not tell me that where is my mobile and when i will get it . so the seller and snapdeal both have the worst services .
http://www.snapdeal.com/seller/tvs-electronics-ltd-blr-pc-voi
i buy phone by this seller on snapdeal.com on 6 july 2016 and the delivery date is expected between 9 july to 13 july 2016 but today is 14 july 2016 till date i do not get my mobile REDMI note 3 32gb . and i E-mail my complain 4 times to snapdeal but they did not reply and do not tell me that where is my mobile and when i will get it . so the seller and snapdeal both have the worst services .
not receive my order after 9 dasys but item already dispatch
Dear jitub,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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+91 20 4911 6100
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
TVS ELECTRONICS LTD-BLR-PC-VOI
http://www.snapdeal.com/seller/tvs-electronics-ltd-blr-pc-voi/Sc7601
seller is also responsible for this as he is the one who chose such cheap services. xpressbees is so poor that they runs google ads on their official website earn money.