Xpressbees Logistics — my parcel was cancelled and returned back | ||
On 28th May 2024, I had ordered a samsung product which was to be delivered to me by 3rd June 2024. I received info by SAMSUNG regarding parcel details and XPRESSBEES was their courier partner and AWB no: [protected]. On 2nd June I received a call from XPRESSBEES courier stating that the PARCEL will be delivered and we're near to my location. As I wasn't available in the location I requested them to deliver it on the next day that is 3rd of June. I was expecting them to deliver and after finishing my work and reached home to find out about the delivery, I contacted them regarding the status, I was told it was cancelled and sent back, but in reality I did not cancel. When I contacted SAMSUNG, I was told that it was returned back by their courier partner as they couldn't deliver. I want to know what was the exact reason for cancellation when the courier had almost reached my location previous day and it was cancelled abruptly without any reason. Was this information helpful? | ||
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3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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