Xpressbees Logistics — my parcel was cancelled and returned back

Address: [email protected]

On 28th May 2024, I had ordered a samsung product which was to be delivered to me by 3rd June 2024. I received info by SAMSUNG regarding parcel details and XPRESSBEES was their courier partner and AWB no:
[protected]. On 2nd June I received a call from XPRESSBEES courier stating that the PARCEL will be delivered and we're near to my location. As I wasn't available in the location I requested them to deliver it on the next day that is 3rd of June. I was expecting them to deliver and after finishing my work and reached home to find out about the delivery, I contacted them regarding the status, I was told it was cancelled and sent back, but in reality I did not cancel. When I contacted SAMSUNG, I was told that it was returned back by their courier partner as they couldn't deliver.

I want to know what was the exact reason for cancellation when the courier had almost reached my location previous day and it was cancelled abruptly without any reason.