Xpressbees Logistics — parcel not received yet

Address:

Thane, Maharashtra, 421401

I placed an order from 1mg.com. Order id po[protected] placed on 13 FEB. 2020. They shipped order using xpressbees courier via AWB Number:[protected]. Shipment reached in badlapur on 15th FEB. at 10.54 AM. It could have been delivered on same day by evening. But they didn't deliver. Moreover there is no delivery on 16th FEB. too. I called there customer care xpressbess for three times but there is no proper reply. I called 1mg, their contact number is not working sometimes ring going but they cutting my call. The shipment arrived in badlapur on 15th Feb. 10:54 AM, it could have been delivered on that day only... or can be delivered next day.. But still no sign of delivery... No contact info for badlapur... what the hell is this? Why 1mg is not using a good courier? This is my 2nd order from 1mg.com.. The earlier order too was delivered after so many complaints. So what 1mg thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? y 1mg is using such a bad courier that doesn't have even a contact number ? I want urgent delivery of my order by 21st Feb. evening positively... otherwise I will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and Yepme...They all deliver in maximum 2-3 days... So compare your service ... where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... otherwise I will make big problem against u...
Regards
umesh