Xrbia — Pre-EMI upto date of possession confirmed yet levied by HFL

Address:

Pune/Vangni/Sanpada

I had booked 2 flats in Xrbia Vangni and was assured that no Pre-EMI will be charged until date of possession and if charged will be paid by builder. Towards this an agreement was made with India Bulls for disbursement of loan as per instruction of Xrbia.
However, India Bulls started Pre-EMI charges from April 2019 and continue to do so till date.
I have written to the company's representative Mr.Vishal K who said that the company had stopped disbursement due to Covid till Dec. 2020. It is now Feb 2021 and Mr.Vishal refuses to pick my calls also.

This is possibly the worst Real Estate company and a visit to their office at Pune has also not yielded any result.