[Resolved]  Xrbia — refund not yet processed

Address:411027

I booked 2 rk’s b1406 & b1407 under my wife’s name (Meenal mude) in the upcoming balewadi site in april in the pre-launch. We asked to pay 10% and we paid 10% (280000) of the total cost[protected] as down payment. The sales person was shrinivas (Ph no. [protected]). I had 90% sanctions from hdfc bank. The flat was cancelled as the sales person azmat (Ph no. [protected]) was asking for 10% more as a down payment. I filled the cancellation form in july. I have all the receipts, call records and the copy of the cancellation form.

It’s been 3 months that i cancelled the flats and the money is supposed to be returned in full but money is not yet returned and shrinivas is just trying to make excuses and not receiving my calls.

As per the sales person, the authorized signatory sits at the sanpada office.

Not able to call xrbia customer care number[protected] as the ivr says that the call is rejected.

I need to receive the amount in full as discussed with azmat memon i. E 280000.

Harshal mude
[protected]
+1 photos
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Mar 23, 2018
Complaint marked as Resolved 
Verified Support
Oct 18, 2017
Xrbia Customer Care's response
Dear Harshal,

Greetings from Team XRBIA!

We regret the inconvenience caused to you we would like to inform you
that we now have a dedicated Customer Care Team to address and resolve all your queries or difficulties.

To register your complain you can call us on:[protected] or WhatsApp us on: +[protected] you can also write to us at [protected]@xrbia.com with information of your booking details.

Our team will get back to you soon.

Regards,
Team XRBIA
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    "The Affairs", 26, Beverly Park, Plot no 20, Palm Beach Road, Sanpada, Navi Mumbai, Maharashtra, India - 400706
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