[Resolved]  Y-Axis Overseas Careers — Amount refund, Nandhikonda Swapna- 143 - Migrate to Canada All Provinces + IELTS + PM - INR

Dear Anwar/Salil /Bhanupria / Sai kumar/ Ekta pawar/ Neeli na/Y-axis team,

I am Ramchandra Reddy Nandikonda. I have paid an amount of Rs. 23600 for Canada Visa process for my self (NANDIKONDA RAMCHANDRA REDDY) in Y Axis Solutions but I received the bill on my wife name (NANDIKONDA SWAPNA) . At first you mentioned the IELTS classes will be conducted at the coaching centre but It doesn't happened. Finally you intimated classes will be online and generated id and password on my name. I wasn't able to login with the given credentials. I informed you about study material/ practice material not accessible I have attended only two days class, it was full of disturbance, I couldn't hear the mentor and mentor couldn't hear me. Again I informed you about the class issues, but nothing changed. Then I didn't attended any other classes at all. I didn't get any call or message from you since all these days about the classes. Your service was really poor. I am not satisfied with your service. I request you to return the amount 23600/- as I didn't acquired any services from Y-axis.

Thanks and Regards
Nandikonda Ramchandra Reddy
Mobile no. [protected]
Was this information helpful?
No (1)
Yes (0)
Apr 9, 2023
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2023
Y-Axis Overseas Careers Customer Care's response
Dear Nandikonda Ramchandra Reddy

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service.
Verified Support
Apr 27, 2023
Y-Axis Overseas Careers Customer Care's response
Hi Nandikonda Ramchandra Reddy,
In reference to the concerns raised by you one of our managers called and addressed your concerns with an amicable solution.We would always recommend you to feel free to write to us at [protected]@y-axis.com for any issues or assistance to reach out on priority.
Regards,
Client Relationship Officer,
Y-Axis Overseas Careers
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y-Axis Overseas Careers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    88%
    Complaints
    244
    Pending
    11
    Resolved
    210
    Y-Axis Overseas Careers Phone
    +91 76 7080 0000 [Head Office]
    +91 40 3058 9615 [Head Office]
    +91 40 3058 9614 [Head Office]
    Y-Axis Overseas Careers Address
    Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
    View all Y-Axis Overseas Careers contact information