| Address: GS Chambers, Suite No. 102, Nagarjuna Cir, Banjara Hills, Hyderabad, Telangana 500082 |
I was looking for job in the UK because I had been working in Poland for over 4 years. I was browsing the internet when I came across "Y-axis." I phoned them and spoke with Reetika Nayak, a consultant. After much back and forth with the conversations, I made up my decision and pursued the idea. However, I had requested a few days to organise the finances. I used to get notifications nearly every day telling me to hurry up and make the payment since it was subject to change. I eventually managed to pay a total of Rs 45, 312 inclusive of GST. My journey began out on a poor note since I assumed the procedure had already begun. However, after a week of not receiving any information, I called the office, and they informed me that they had not yet begun and that I would be contacted on the second day of payment. I choose to dismiss it, believing it to be a human error. Later, another individual with the title Job Search Artist Arobindo Chakravorty was assigned to me. Initially, I gave the relevant information, and my CV was prepared based on that. To begin with, there were several flaws with the vocabulary used in the CV, which seemed quite amateurish. I had to write a lot of letters instructing him about which industries he should focus on and which job titles he should pursue. 'Whatever you have told me, please send me an email with the same information and I will give it to the marketing team, ' said this individual most of the time. After I informed them, they altered it, but not to my liking. Furthermore, the manner in which my CV was distributed was entirely improper. They utilised local employment boards, but they informed me they had a distinct portal that they use. In addition, most of the employment portals they used had my profile incomplete. The recruiter usually said that they had sent emails to everyone but received no response. I had a phase where I didn't receive any contact from Y-Axis. I had to contact them and was told that the individual had to leave due to medical concerns and is hence unavailable. Another job search artist (by this point, more of a scam artist) named Mary Nitisha was sent to me. She was supposed to contact me with the specifics, but she also vanished. I waited a week and learned during that time that candidates must obtain a UK work visa in order to work in the UK. Y-Axis never stated this information, which is utterly deceptive. When I called them later, she said she had spoken with her boss and they could extend the service for another two weeks. I was done with them by this point, and I informed her that I was dissatisfied with the services. She informed me that her boss will contact me at some point. I received a phone call from that guy and conveyed my displeasure. He was also unhelpful, offering me the same option. I refused and demanded my money back, which he flatly refused. Y-Axis is a fraud; they only provide candidates with help for the first 1-2 weeks. I feel I will be given justice and a full return. Please assist me with this as soon as possible; I much appreciate your assistance and support.
Dec 1, 2022
Complaint marked as Resolved Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2022
Y-Axis Overseas Careers Customer Care's response Dear dsouzanoel
Please write to [protected]@y-axis.com.
Our customer relationship department will address your concern.
Regards,
Y-Axis Customer Service.
Sep 30, 2022
Updated by dsouzanoel Awaiting reply
Oct 07, 2022
Updated by dsouzanoel No reply yet
Nov 15, 2022
Updated by dsouzanoel No reply yet
