[Resolved]  Y-Axis Overseas Careers — No one responding after taking premium service.

Address:

Hyderabad

I had opted for 110k premium service with lawyer and all for Australia Immigration.
I took a break for 3-4 months.
Now I want to resume but no one is responding.
They are always busy. Its a call center of frauds. I was not willing to join as they are available on call only.
No body is responding on whatsapp. Sales guy who sold me Immigration plan has suddenly disappeared. Senior manager told me he'll see my case. He never spoke to me after payment.
When I asked them to change my plan to Canada Immigration they told me that 50k service is already being used in my plan so i'll have to pay approx 60k extra to switch to Canada Immigration.
Then I asked to resume but nobody is responding.
Now I am asking them to refund my balance 60k but they are refusing that too.