[Resolved] Y-Axis Overseas Careers — Y-Axis Overseas Careers I'm complaining about the Job Assistance Services

[Resolved] Y-Axis Overseas Careers — Y-Axis Overseas Careers I'm complaining about the Job Assistance Services - UK Skilled Worker Visa

A avijitghoshdgp from Hyderabad, Telangana Jul 27, 2022 Aug 25, 2022 This thread was updated on Aug 25, 2022

I was actively looking for an overseas job in the United Kingdom and a consultant from Y-axis approached me. I was eager and excited about it and paid a total of Rs. - 45312 [Rs. 38400+18% GST = Rs. 45312] as registration fees for marketing my resume to UK employers. However, the resume was not marketed properly with all incomplete profiles and details in the job websites and they are not applying for the jobs properly and on top of that the services are worse. After completing 3 weeks I still have not received a single call/e-mail communication form any of the recruiters. Now I discovered that the process Y-Axis is following is completely wrong; to get a job, the job seeker must have a UK work permit, else they will reject all the job applications as they give priority to those who got the employment permit. That means Y-Axis misled us from the very beginning intentionally to suck our hard earned money. The marketing team doesn't even respond to the emails. Now I am really frustrated and I want my hard-earned money back. It's not a joke to play with people's dreams and ruin their careers. I believe I will get justice and will receive a full refund. Kindly help me on this on priority, much appreciated your help and support. Was this information helpful? No (0) Yes (1)
Oct 13, 2022 Complaint marked as Resolved Hello Team, I would like to share the below two updates: 1. I had paid to Y-Axis total Rs. – 45312 and after raising the complaint on consumer forum; on 6th August Y-Axis agreed to refund me only Rs. – 30302 • For “UK-JAS-Y-International Resume” ; paid amount Rs. – 37, 524; received ( 60% refund ) Rs. – 22, 514 • For “JAS-Y- Zapping” received Rs. – 4, 248 • For “Jobsite-Premium Membership” received Rs. – 3540 2. On 23rd August, Rs. – 30302 was created in my account. I paid a total of Rs. – 45312 and received a refund of Rs. – 30302. Now my point is Y-Axis started these services based on totally wrong information and misled us, so why are they not giving me a full refund. This is totally unacceptable, how come such a big company is playing with people’s dreams and sentiment, and they must be penalized for this kind of unethical activity. Now also Y-Axis is asking me again and again to mark the complaint as resolved in the consumer forum. Therefore I’m marking this as resolved, however I have not received the full refund. Thanks & Regards Avijit Ghosh Mobile: +918617668879 Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Jul 28, 2022 Y-Axis Overseas Careers Customer Care's response Dear avijitghoshdgp Please write to [protected]@y-axis.com. Our customer relationship department will address your concern. Regards, Y-Axis Customer Service. Jul 28, 2022 Updated by avijitghoshdgp Hi Y-Axis Customer Service, The email has been sent to [protected]@y-axis.com, and will be waiting for your prompt response with resolution, thank you. Regards Avijit Ghosh Mobile: [protected] Aug 03, 2022 Updated by avijitghoshdgp Hi There, I am still waiting for the proper response from your end please, thanks. Aug 25, 2022 Updated by avijitghoshdgp Hello Team, I would like to share the below two updates: 1. I had paid to Y-Axis total Rs. – 45312 and after raising the complaint on consumer forum; on 6th August Y-Axis agreed to refund me only Rs. – 30302 • For “UK-JAS-Y-International Resume” ; paid amount Rs. – 37, 524; received ( 60% refund ) Rs. – 22, 514 • For “JAS-Y- Zapping” received Rs. – 4, 248 • For “Jobsite-Premium Membership” received Rs. – 3540 2. On 23rd August, Rs. – 30302 was created in my account. I paid a total of Rs. – 45312 and received a refund of Rs. – 30302. Now my point is Y-Axis started these services based on totally wrong information and misled us, so why are they not giving me a full refund. This is totally unacceptable, how come such a big company is playing with people’s dreams and sentiment, and they must be penalized for this kind o[censored]nethical activity. Now also Y-Axis is asking me again and again to mark the complaint as resolved in the consumer forum. I will not mark it as resolved until I receive the rest of my money back. I still demand the refund of the remaining Rs. –[protected] – 30302); hope Y-Axis will take necessary action and will refund my hard-earned money, thank you. Thanks & Regards Avijit Ghosh Mobile: [protected]
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