[Resolved]  Yaantra — Case id - 294617

Pathetic service, from past 2 days i have been waiting for my device which i sent for repair and no one contacted me and the device is still with the delivery personal. Tried to contact countless times and still didn't get any call back. They just call you when you try to inquire after filling their # page for the repair and there is not a single way so that you can call them. Only way is the email which they don't bother to answer even after 15 hours.
Just got the status changed to pending with customer end. How the hell is this pending with my end if i am the one who is waiting for my device.
This is ridiculous service which i got just at the first time.
My device is out for delivery but didn't get it from 2 days, i don't know what the hell is the delivery person is doing with it.