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Hi Rahul,
We have received device in our repairing center and after diagnosis technical team found SUB PCB is completely water damaged and liquid spread everywhere.
S0 we have sent this device to Brand service center to further diagnosis and as per service center Sub PCB and Display need to be changed so we have shared repair cost with customer but cost denied by customer. So we delivered customer device as it is on 26th July. We have rechecked this case with the branch team & as per the team device is completely water damaged and liquid spread everywhere. Also as per team you have not shared any kind of issue at the time of delivery. After a few days you have raised this concern. The team already updated you that the device is damaged & now liquid is spreading in the whole screen & it will not work properly.
We have received device in our repairing center and after diagnosis technical team found SUB PCB is completely water damaged and liquid spread everywhere.
S0 we have sent this device to Brand service center to further diagnosis and as per service center Sub PCB and Display need to be changed so we have shared repair cost with customer but cost denied by customer. So we delivered customer device as it is on 26th July. We have rechecked this case with the branch team & as per the team device is completely water damaged and liquid spread everywhere. Also as per team you have not shared any kind of issue at the time of delivery. After a few days you have raised this concern. The team already updated you that the device is damaged & now liquid is spreading in the whole screen & it will not work properly.
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We have recieed device in our repairing center and after diagnosis we found initially SUB PCB is completely water damaged and liquid spread everywhere.
So we have sent this device to Brand service center to further diagnosis and we found Sub PCB and Display damage & need to be changed. Team shared repairing cost with customer but customer denied the same and we delivered it to customer as it is on 26th July.
At time of delivery we have not received any complaint from customer side. We have rechecked this case with the branch team & as per the team device is completely water damaged and liquid spread everywhere. Also as per team you have not shared any kind of issue at the time of delivery. After a few days you have raised this concern. The team already updated you that the device is damaged & now liquid is spreading in the whole screen & it will not work properly.