Yaantra — Fake service / stolen

I sent the iPhone 7 in for service. The phone was turned off due to a display issue, as it had not been used for the previous nine months. An official from Yaantra took pictures of the phone at that moment. A technician called me later and recommended that I replace the screen and the power on/off button. once that, I told them to change the display and power button. They now claim that the touch pad is broken, but once I clarified that it was working, they threatened to confiscate my phone.

Vishal Kushwaha
[protected]
Was this information helpful?
No (0)
Yes (0)
Yaantra customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Vishal,
We regret the inconvenience caused. We never want our customers to go through such kind of experience. We request you to share order id on [protected]@yaantra.com so that we can assist you.
Hi Vishal,
We regret the inconvenience caused. We never want our customers to go through such kind of experience. We request you to share order id on [protected]@yaantra.com so that we can assist you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yaantra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    249
    Pending
    19
    Resolved
    148
    Yaantra Phone
    +91 72 9006 4542
    +91 11 6001 2600
    Yaantra Address
    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
    View all Yaantra contact information