[Resolved] Yaantra — ipad touch not working repair, product has not been returned and it's been a month

Talib Munaver

from Bengaluru, Karnataka

Address:	560032
Website:	Yaantra.com

Yaantra has taken my ipad for repair and they are not returning the product, i want to legally take action and file a complaint as well.

They have removed the track i'd number from website, i have all papers signed when they took the ipad from me what should i do please help.

They have switched off the phones nobody answers the customer care number.

They have not sent single confirmation of ipad taken for repair with them either by email or sms.

No answer update or anything from them, looks like we all took a bad decision giving them opportunity to service, we should all file a complaint and notice.

I am going to launch a fir and going to take local mla to intervine.

Planning to complaint to sajjan rao circle local authority association for further help

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Nov 5, 2018

Complaint marked as Resolved

Yaantra customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

Yaantra Customer Care's response We need correct request id of the device or registered contact number

Oct 05, 2018

Updated by Talib Munaver 169213 is the order number.

After triyjng to reach yaantra support for more than 30 times, varsha from yaantra bangalore responded saying they will return in as is condition.

One complate day has passed, ipad never got delivered back and nobody is picking up the call, i am trying to reach them from morning.

They have also removed the order id it does not show in the website.

Will be meeting commisioners office with all documwnts and recorded call for FIR and will further take in grahakara surakha vedike.

I am calling all folks who have been robbed and duped by yaantra to kindly join me.

We will be planning to head to their gadget office in vv puram and alsl sajjan rao circle with support of local associations.

Oct 05, 2018

Updated by Talib Munaver Update :-

The delivery boy delivered the iPad in the exact same condition.

Looks like the iPad was not even touched it worked upon.

Almost 20 days no resolution, immense amount of stress and got the device in as is condition, never expected this .

I am now taking this to a local gadget repair shop will update the same.