Yaantra — iphone 6 screen repair | |||
This company is total scam. I have taken their screen repair service on 2nd sep 2020... My phone was fully functional before and 15 min after repairing my phone, it suddenly stopped working after 15 min. I immediately called technician & he asked me to call next day. Next day i called yaantra customer care when i told then that my phone is not working i kept asking them question what kind of service they provide, they were so rude and disconnecting my phone still i kept trying i called them almost 20 times then they have finally assigned same technician on 3rd sep 20. He came and tried repair it but he could not resolve the issue hence he took my phone with with him and he said he will clean the phone and get it repaired. Today on 4th sep 20 i have received a call from yaantra agent saying that phone cannot be repaired because my phone's motherboard is not working. Does it make a sense to you??? It was a simple thing just screen and touch needed to be replaced and now they are saying it cannot be repaired. Is it a joke to you yaantra. I am not even sure if they have removed any parts from my device. Its a scam. Please save people from them. Was this information helpful? | |||
Yaantra customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Please ask customer to share request id of the device.
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Yaantra Customer Care's response, Sep 7, 2020
Verified Support
We are working on customer's device and we will close the case within 2-3 working days.
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+91 72 9006 4542
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33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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