Yaantra — issue after the screen replacement

Vinod-1989

from Mumbai, Maharashtra

Address:

560062

I have taken this service of screen replacement for my iphone 7. They have charged 4 thousand but quality is not that great. After taking this service i got 3 additional issue as following.
1. Fitting of the screen is not good.
2. Overheating problem in near to the front camera.
3. Battery is draining is so fast.

I have requested to repair in front of me because sensitive information is kept in my phone but they have denied.

This is the order id: 270224, invoice id: blr[protected].
Service dated by 11/27/2019

Note: i don't have any way to give the feedback to them so that am giving the feedback here. Suggest don't go for this service and you will end up with buying new phone.

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Yaantra customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2019

Yaantra Customer Care's response We have spoken with customer, we will close the case on priority.

Dec 02, 2019

Updated by Vinod-1989 They resolved the above two issue and after that one more issue came additionally in front of engineer only, that is my phone Touch ID is not working which was working previously.

Thanks
Frustrated yaantra customer

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Comments

Vinod-1989

from Mumbai, Maharashtra

They resolved the above two issue and after that one more issue came additionally in front of engineer only, that is my phone Touch ID is not working which was working previously.

Thanks
Frustrated yaantra customer