[Resolved]  Yaantra — making wrong promises and then making demands

Address:Shivajinagar,Pune, Pune, Maharashtra

I have enquired on yaantra for my mobile repair, i got a call from their executive about my issue i told that my touch is cracked and it has to be replaced so he told me ok 500 rd will be the charges for it we will pickup the phone and get it back repaired to you & told to pay rs 100 ie non refundable, yesterday i got a call that that charges will be more ie 2000 rs and telling that its risk in changing the touch so i[censored] bear the risk we will change means after taking the phone and 100 rs charges there are telling about risk means they know that customer already gave rs 100 & before they didn't utter a single word of risk and all, i also have call record of their executives, they are fooling the customers just to make some more money this kind of companies should be immediately shut down, please work on my grievance immediately
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Dec 12, 2019
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Nov 09, 2019
Updated by Khan Daaniyal
I called them now they are telling that we have told u about it that display will crack and risk is urs I have their each and every call recording they didn't told me anything like that
Verified Support
Nov 10, 2019
Yaantra Customer Care's response
We have spoken with customer and will close this case within 2 days.
Complaint comments 

Comments

I got my Oppo A3s phone repaired with Yaantra.com this cost me 2000INR, but there was some sort of issue that occurred that lines on that and that organisation 8-9 times to get it repaired.
but it doesn't happened so
Do not send mail to Yaantra support mail. Bcas one of the worst mail services..
It's dumby mail id.so pls send mail to some who solve the issue..
I have proff about Yaantra support mail near 6 month.every time asking..
1, give me some time.
2.investigation going on..
Only this two word only Yaantra support mail know..

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