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Yaantra — mobile phone repair service

Waste!!! Waste!!! Waste!!! Waste!!! Waste!!!

Very very very poor quality of product.
I gave my mortotloa z2 play mobile to change display of rs.4100/-. They have replaced very poor quality display for my mobile. I cant type in keyboard bcz if i press one letter means some other letter were obtain in screen. I hate this service. And very bad thing is it was broken next day from delivery. Pls pls pls pls pls dont use this service for new purchase as well as repairs. Worst product and poor quality materials. Looting money is their intension. Not advaisable, dont go with that. Very very very very very very very very very very very very very very very very very bad experience.
Dont use this my dear friends. (Actually 0 star but post button shows only after selecting stars)...

Complaint Status


[May 31, 2019] Yaantra customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I have repair my iphone on yaantra problem was in mother board but again problem is not solved i am trying to contact but there is no response
ManuIndian's reply, Dec 21, 2019
*Yaantra mobiles seem to be a fake and cheating company * . All details given below 👇

Please forward this to all your groups.

My repair ID with YAANTRA : 275099
My Lead ID is 1727786.
Old repair ID of same phone with yaantra : 239751

I gave IPhone 5 for mother board repair to yaantra earlier. They kept with them for many weeks and finally said they can fix it for 4-6 k cost. I said ok. Later they said battery also gone whereas we never had battery problem earlier. But still I said ok. Finally the bill was more than 6-7k total which is more than a new iPhone 5 in refurbished market. As we have hobby to collect all models of iPhones but don’t use them (old versions) much, I got it done thinking we keep this phone to show our kids as they are growing up. I have all models from 3, 3G, 4, 4s, 5..to X at home. We never used this phone after they gave me this and I paid full amount to them and finally after 3-4 months I put sim in that and wanted to give to our house maid as I bought another IPhone 5 as backup. Now this phone which is repaired by yaantra started BULGING UP but DISPLAY IS GOOD as we charged with genuine charger in the same extension box where all our other iphones are charged. We thought something fishy and tried to contact yaantra, but their response was very bad. They are saying they don’t care as it’s already 3 months over after repair. I told them it’s not repair, it’s a new part which they put with full billing and new mother board and new battery. SO ARE THEIR PARTS WORK ONLY FOR THREE MONTHS ? It’s disgusting. Got vexed up after repeatedly talking to them. Finally they agreed to check by again charging me 100/- for checking. I paid. To my surprise one lady from yaantra called me and said the MOTHER BOARD, BATTERY & DISPLAY needs change and I need to pay. This is disgusting. They started to play the same game again. I got vexed up talking to them and I gave them (the company) left and right. Their staff are trained to talk polite and they kill our us with honey coated knives and we thought we got cheated by their same language but internally we feel that we are cheated. Cheated very badly but listening to their words which are honey coated. Entire audio conversation is recorded 4 times and will host it here (if this portal provides option to host audio files here).

When my phone is getting on and working and only battery bulging up then how can they say that my mother board gone completely and when they asked me to open the phone as they told me that it has passcode which they don’t know then how can they say it’s display gone ? It seems like they are wantedly cheating people with standards cheating protocols.

https://www.consumercomplaints.in/yaantra-seems-like-its-fake-repair-installing-fake-parts-which-may-burst-and-may-be-a-threat-to-life-of-customers-c2539108

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    Customer satisfaction rating
    60%
    Complaints
    198
    Pending
    23
    Resolved
    113
    Yaantra Phone
    +91 72 9006 4542
    +91 11 6001 2600
    Yaantra Address
    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015