Yaantra — mobile repairing delay

Address:

2/1, Nanjappa layout, Adugodi, Kormangala, 560001

Service request id: 240570.

Honor 9n give for screen replacement on last saturday. At the time of pick up they told max 3 days require for repairing. On daily basis service center called that will purchase the mobile part and provide you in next day morning but still after 6 days mobile is not repair. Tomorrow i am travelling and you know how struggle if i travel without mobile. Already i struggle from past 6 days.

I want to know if you are not deliver within timeline then why you not providing replacement with basic smartphone or you have to give inconvenience to customer but still its not in your policy as your customer care told to me.

I am not happy with your service. Atleast you repairing center know whether parts is available or not before opening mobile and its very basic that mobile screen was break in my mobile rest touch and everything working fine. I replace my screen only its not look good.