Yaantra — not returning my device in the condition it was | |||
I have given my phone in yaantra for camera ic repair they told me that they are not able to repair the device so i asked them to return my device in the same condition and when the yaantra executive came he came with a flickering display i immediately called on the helpline of yaantra they told me to give the phone to delivery boy and then they will repair and give me back but now they are calling me and saying that it is a motherboard issue and i have to pay them 9000 to repair the motherboard or they will return the phone so please help me to resolve the problem i have asked them to keep the phone and i have call recording and video recording of the phone i have all the proofs so do help +1 videos Was this information helpful? | |||
Yaantra customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 Yaantra Customer Care's response We have spoken with customer regarding the same and ensure him we will close this case at the earliest.
| |||
2 Comments | |||
Comments
Many time I had requested to get mobile backup but still I received my mobile without backup
Reply
The company deliberately spoiled my instruments and now demanding money to repair it and they are not delivering the instruments back either. It is a big fraud company which will deliberately create repairs in mobiles/tabs and then demands money to repair it.
62%
Complaints
249
Pending
19
Resolved
148
View all 249 Yaantra reviews & complaints
+91 72 9006 4542
+91 11 6001 2600
33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
View all Yaantra contact information