[Resolved] Yaantra — phone given for repair but not yet received back

DebendraM

from Delhi, Delhi

Address:

411014

Myself, Debendra Mishra, I have given my Asus Zenfone Pro M1 for blank display repair to Yaantra, Pune Branch on 13th Nov'18, My reference Id is #182594.
After 3-4 days later they contacted me and inform about the repair cost (Rs.3800) which I found on higher side. So I requested them to to return my phone in same condition I have given to them.
Repeatedly I am contacting the Yaantra customer care[protected] and pune branch ([protected]) about the return status but every time they are giving dates. For last two days when i am calling they are not picking my call.

Request you to please file an complaint against the company and help me to recover my mobile Handsets from Yaantra.

They told me that phone will be return to given next day (i.e. 27th Nov'18) however I have not received my device. When I am trying

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Jan 8, 2019

Complaint marked as Resolved

Yaantra customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Yaantra Customer Care's response As discussed with customer he has received his device. And we have deliver the device in not ok condition as we had received.