[Resolved] Yaantra — request id - 263822

Stylish MSD

from Bengaluru, Karnataka

Address:

Kmj Arcadia 3rd floor, Koramangala 5th block, Bangalore, Karnataka, 560095

Hi team,
My customer id is - [protected] and my mobile number is - [protected].
My mobile pickup date is - 23rd oct & today 27th oct still status is showing under the repair only. For removing screen & inserting the same how much time you guys are taking man. That too very good condition mobile.
While iam giving mobile to pick up support team told as soon as possible or max 3 days then already 3 days over. Still status in repair only. So when i will get my mobile delivery.
Really worst support & worst response i will share to total all my circle don't use your site or app for any thing.

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Oct 27, 2019

Complaint marked as Resolved

Hi Team, My customer id is - 201910230194588 and my mobile number is - 9533425171. My mobile PickUp Date is - 23rd oct & today 27th Oct still status is showing under the repair only. for removing screen & inserting the same how much time you guys are taking man. That too very good condition mobile. While iam giving mobile to pick up support team told as soon as possible or max 3 days then already 3 days over. still status in repair only. so when i will get my mobile delivery. Really Worst support & worst response i will share to total all my circle don't use your site or app for any thing.

Yaantra customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

Yaantra Customer Care's response We will deliver his device on priority.

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Comments

sandhyarani patra

from Kandla, Gujarat

Hello Team,

As per the schedule, the pickup timeslot was in between 3pm to 6.30 pm today. However i did not received any call from any agent for the same. AAlso i called customer care for the same Four times and they confirmed they will intimate me on the same. Still no luck. I am completely unsatisfied with ur team service.

Thanks.