[Resolved] Yaantra — scam | |||||
Request id - 108490 So i called up this company 'Yaantra' and asked for my mobile repair. My phone was having a charging ic problem in which only the chip that regulates all the current entering the phone had to be replaced. The person with whom i talked to also said the same thing that they will repair it within 2-3 days in just Rs300. They have been fooling me for 8 days now and today morning when i called they said its a motherboard issue and it needs to be replaced which costs Rs19000. I knew this way before that this is gonna happen as i have read other complaints too that first they will do whatever it takes to get Rs300 service charge from their customers and then they will make you wait 15-20 days just so that u loose your senses and at that time they make offer that you obviously can't say yes to it. This is a big fraud of looting money from their customers. And now i don't know in what condition i will receive my phone as they take out your original parts too and give back your handset in dead condition. Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved Okay so i got my phone back on 12th july in the same condition. As i denied for the repair because the rate was too high they were asking for Rs19000 just for motherboard replacement. This should have been informed right after 1or 2 days not after 10 days. Hopefully they didn't returned my phone after changing original parts. Yaantra customer support has been notified about the posted complaint. Verified Support Jul 12, 2018 Yaantra Customer Care's response Device already delivered. Please confirm with customer
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+91 72 9006 4542
+91 11 6001 2600
33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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