[Resolved]  Yaantra — touch screen and display repaired, however not working smoothly like earlier

Address:Pune, Maharashtra, 411041

Dear team,

I have submitted my cell phone for repairing of touch screen and display on 5th april 2018 with the promise that it will be repaired and delivered to my address within 2 to 3 business days. However it took 15 days and finally it was delivered on 20th april 2018. Despite of this delay, it is strange that my cell phone is not working properly though i paid rs. 2200.00 for as service charge to your company.
While i went to your pune office for complaining/submitting my phone again on 5th may'18, there was person denied to accept my phone for rerepairing stating that the engineer who had repaired my cell phone is on leave and he will be back by 9th may'18, so i should go back on said date.

Please advise in case my repair charge of rs. 2200.00 can be refunded or how my cell phone can be repaired smoothly without further hassle.

Regards,
Dinesh
Was this information helpful?
No (0)
Yes (0)
Jun 19, 2018
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
May 17, 2018
Updated by dyagrawal
Hi Team, Sorry my request ID is 1959211
Verified Support
May 17, 2018
Yaantra Customer Care's response
Our team will reach the customer soon for the resolution.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yaantra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    249
    Pending
    19
    Resolved
    148
    Yaantra Phone
    +91 72 9006 4542
    +91 11 6001 2600
    Yaantra Address
    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
    View all Yaantra contact information