[Resolved] Yaantra — unattended call. unsatisfied query no resolution

[email protected]

Address:

Tagore garden, New Delhi, Delhi, 110027

Dear. Team
Yesterday one o[censored] r field executive call me to delivered the phone. On that time i was in office. I asked with him. What is u r last delivery time to visit my place he say 7 pm. I say okey i will check if any one is available at home or not. He say okey sir. Then i called him to visit at 7 pm my mom will be available at home. But he is not ready to delivered. This very bad i feel against u r filed executive...

And one more issue. Now my phone is repaired or not is that issue is resolved or not. No one confirmed after last call... Please find the attachment. Its show. Phone issue is. Charging issue. Is this is in working condition or still having a issue.

+2 photos

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Apr 16, 2020

Complaint marked as Resolved

Yaantra customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

Yaantra Customer Care's response This is certainly not the kind of experience we wanted you to have, we sincerely apologize for the inconvenience caused. As discussed over the call, based on your feedback we will surely highlight the same to our concern departments. We will surely make our services better and we ensure you to provide best services.

Verified Support

Mar 15, 2020

Yaantra Customer Care's response Please ignore the previous comment !! Device has already been delivered to customer in properly fine condition.