[Resolved]  Yaantra — yaantra not delivering my phone

Address:122001
Website:www.yaantra.com

Request no: 175348

Yaantra executive picked my s7 edge from my location for repair. For last 2 days, i am following-up with them but every time i call, they give me a commitment that phone will be delivered, however, their executive doesn't neither comes to deliver, nor receive calls. After 2 days and 7 calls, they say the phone can't be delivered and i have to come to their kirti nagar office for pick-up. If i could visit kirti nagar from gurgaon, why would i give my phone to yaantra? I could have got it done from authorized service center in delhi.

Can they be trusted? Or have i done a mistake by trusting them for my phone?
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Nov 17, 2018
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Yaantra Customer Care's response
Device is in transit. It will be deliver to him by today.
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    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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