[Resolved]  Yamaha Motor India — Battery issue with Yamaha FZ-X

Hi Team,

This is Rehman from Tadepalligudem, Andhra Pradesh.

I have bought Yamaha FZ-X in August 2021 and suddenly the battery stopped working from April 2022.

On going to the service center and replacing the battery, it worked for a day, and then the problem started again.

Due to the issue, I was unable to travel on my own and faced severe difficulties while traveling to work.

Additionally, the service center claims that the battery is draining due to the Bluetooth functionality of the bike which is added separately at an additional cost when buying.

Now Yamaha is claiming the malfunction in its Bluetooth. If we can not use Bluetooth, do refund the additional cost that was charged for Bluetooth.

Please call back all the faulty bikes and rectify the issue as soon as possible.
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Oct 30, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2022
Yamaha Motor India Customer Care's response
Dear hii2maanu

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
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