[Resolved] Yamaha Motor India — bike quality

Durgesh Doifode

from Mumbai, Maharashtra

May 21, 2019

Address: Mumbai City, Maharashtra, 400070

This bike is having defect in handle, many time i informed about the same to the service center, every time they tide and loose the handle but the problem persist after 10 days the handling of this bike is poor because of this only the bike got skate to times now service center asking to replace the cone set and it is to expensive and i am not sure after replacing this part my issue will resolved or not, bike ran 5000 kms only on highway and the cone set gone, this is not acceptable thing. I am not happy with this product and i will never recommend this bike to anyone i will post this issue on social media that every service center giving me different quote.

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Jun 22, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

May 21, 2019

Updated by Durgesh Doifode This bike is having defect in handle, many time I informed about the same to the service center, every time they tide and loose the handle but the problem persist after 10 days the handling of this bike is poor because of this only the bike got skate to times now service center asking to replace the cone set and it is to expensive and I am not sure after replacing this part my issue will resolved or not, bike ran 5000 KMS only on highway and the cone set gone, this is not acceptable thing. I am not happy with this product and I will never recommend this bike to anyone I will post this issue on Social media that every service center giving me different quote.

Verified Support

May 22, 2019

Yamaha Motor India Customer Care's response Dear Durgesh Doifode,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Comments

Sandipan Sandy Dhar

from Kolkata, West Bengal

May 27, 2019

I have purchased a scooty from Aquad Yamaha on 7th may, 2019 and my c/f is not done yet..I am trying to contact them for get it as sooner as possible, but they are playing..Please look into this matter seriously..

bike quality - Comment #3443379 - Image #0

Yamaha Motor India Customer Care's response, May 28, 2019

Verified Support

Dear Sandipan Sandy Dhar,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

Yamaha Motor India Customer Care's response, May 29, 2019

Verified Support

Dear Sandipan Sandy Dhar,

We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

Regards,
Team Yamaha India