[Resolved]  Yamaha Motor India — Bluetooth Connectivity Issue in Yamaha FZS-FI V3

I Am, Puneeth Gowda. I bought a Yamaha FZS-FI V3 Vintage Edition bike on 12 Feb 2021, at Yamaha Showroom in Bangalore . Since that day I have had an issue with Bluetooth connectivity, where the bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth connectivity. Service Center guys are asking for excuses but not fixing my problem. I have paid extra money to enjoy the bluetooth connectivity but for which feature I had paid it is not working since i had bought the bike so what is the point in paying extra money for the bluetooth feature And where in the service center guys have no knowledge about the bluetooth unit of the bike or service it. There is a price difference of 8000 rupees between FZS V3 and FZS-FI V3 Vintage edition. So if the service center can't make my bluetooth unit work properly then please return my extra money which I have paid. Please resolve this problem. My Contact number [protected].
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Oct 13, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
Yamaha Motor India Customer Care's response
Dear Puneeth Gowda

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Sep 11, 2021
Yamaha Motor India Customer Care's response
Dear Puneeth Gowda

As per your discussion with our Customer Care Executive. Your request has been forwarded to the concerned department for necessary action. In case of any query please reach out at our Toll Free Number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Comments

I recently bought FZX 2days old I am facing problem already 1) bluetooth connectivity with the yamaha connectivity app as whenever I try to connect it says bluetooth details not found
2) whenever I switch on the bike the engine light and the abs light is always on which according to yamaha owner manual is not correct
3) the digital instrument does not show the speed and the kilometer covered .I still don't understand how come a new bike have such problem when I asked the dealer they say will fix problem when during first service which I do not find pleasing at all such problem should be checked and then delivered to customer. MYSELF GAURAB KUNDU AND PURCHASED THE BIKE ON 27/11/2021 at KOLKATA
I bought new bike on 12/28/2021. I am not able to connect to bluetooth. This is not working properly. How @Yamaha released it's products without basic Quality Assurance Test. If you are not able to fix the bluetooth issue then payback the amount whatever we paid for bluetooth feature.
I bought this Yamaha Fzs fi v3 2weeks ago.When i took the delivery, i tried pairing yamaha connect x with the bike.it was shown that bike is already registered to another user. Showroom staff assured it will be resolved. it's been a long time .no solution or effort is provided by them. this happened in MAHALAKSHMI MOTORS, ROORKEE, UTTARAKHAND.poor service
I bought my FZ S V3 in December 2022 it’s is not connecting to my mobile showing cannot find the network and that’s why my bike is also not turning on I have already gone to service center he fixed the problem and took 650 rupees and then after a month it’s showing the same problem
Unable to connect bluetooth device reason show unable connect and showroom worker's does not responding please resolve this issue..!
shortly disconnected blutooth wire from the my nearest service centre so i seriously requested to yamaha motors customer care centre..!
Sir mara yamaha fzs v3 ma Bluetooth connect nahi ho raha ha plzzz Bluetooth ko reset kar do

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