[Resolved] Yamaha Motor India — Free service spare change labour charges issue

karthik000777

from Virudhunagar, Tamil Nadu

Sep 30, 2022

Address:

M .manikandan Bharathi Nagar 1St Street virudhunagar

I'm Manikandan from virudhunagar tamilnadu.i bought Yamaha fzs 150 bike on 15 oct 2021 @ linga motors palanganatham madurai.1 St free service done @ linga motors palanganatham branch & 2 nd & 3 rd service done @ k v dhakshana motors virudhunagar. My bike just crossed 10000 kms so visit Guna motors kamarajar salai branch on sep 22 .i explained my bikes issues to the technician.then they take a trial ride on my bike and informed me my bike's front & rear brake pads are very weak so adviced me changed it.then they cleared fuel injecter cleaning & chain clean & lube the chain...then after 2 hrs they call me & come pickeup the bike .so I visit again and ride my bike it runs very smoothly so I'm happy .then i saw their final bill its terrible 😳 They changed some spares and charged labour charges for spare replacements.if they changed for every spare replacements labour charges then y they called it Free service? I enclose my terrible bill copy.plz take & immediate action

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Nov 12, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2022

Yamaha Motor India Customer Care's response Dear karthik000777,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha