[Resolved] Yamaha Motor India — FZ SI V3 starting issue (Battery Issue)

bmsar

Sep 4, 2021

Address: Mathura

I purchased Yamaha FZ FI V3 in June-2020 from Suman motors mathura
my bike have starting issue (bike late start and sometimes did not start if stand unopeartional for more than a day. i raised this issue in agency during routine service twice but Agency did not focus on it and did some wiring loose tight and send me back, now on monday (30/8/2021) when i again visit the agency for routine bike service i again raised the same issue but this time agency service team told me that my bike battery is dad it will not work .when i asked for battery change than they told that battery warranty has been expired and refused to change the battery.

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Oct 7, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Comments

bmsar

Sep 4, 2021

my contact no. is [protected]

bmsar

Sep 13, 2021

User name - Brijmohan
Mobile number-[protected]
Email id -co.[protected]@gmail.com
Chassis number- ME 1RG662BK0003549
Nature of Complaint - BATEERY ISSUE
Concerned dealership -SUMAN MOTORS MATHURA (UP)
Retail date -JUNE-2020
Address (if possible)